• The Tweets Must Flow

    Friday, January 28, 2011

    Our goal is to instantly connect people everywhere to what is most meaningful to them. For this to happen, freedom of expression is essential. Some Tweets may facilitate positive change in a repressed country, some make us laugh, some make us think, some downright anger a vast majority of users. We don't always agree with the things people choose to tweet, but we keep the information flowing irrespective of any view we may have about the content.

    The open exchange of information can have a positive global impact. This is both a practical and ethical belief. On a practical level, we simply cannot review all one hundred million-plus Tweets created and subsequently delivered every day. From an ethical perspective, almost every country in the world agrees that freedom of expression is a human right. Many countries also agree that freedom of expression carries with it responsibilities and has limits.

    At Twitter, we have identified our own responsibilities and limits. There are Tweets that we do remove, such as illegal Tweets and spam. However, we make efforts to keep these exceptions narrow so they may serve to prove a broader and more important rule—we strive not to remove Tweets on the basis of their content. For more on what we allow and what we don’t, please see this help page.

    Our position on freedom of expression carries with it a mandate to protect our users' right to speak freely and preserve their ability to contest having their private information revealed. While we may need to release information as required by law, we try to notify Twitter users before handing over their information whenever we can so they have a fair chance to fight the request if they so choose.

    We continue to work towards further transparency when we remove Tweets for legal reasons. We submit all copyright removal notices to @chillingeffects and they are now Tweeting them from @ChillFirehose. We will continue to increase our transparency in this area and encourage you to let us know if you think we have not met our aspirations with regard to your freedom of expression.

    Discussion on topics from geopolitical events to wardrobe malfunctions make Twitter both important and fun. Providing the tools that foster these discussions and following the policies that keep them alive is meaningful work for us. If you are interested in this topic, we encourage you to follow the accounts collected @twitter/freedom-of-expression or better yet, come work with us.

    Co-written by @biz and @amac.
  • #SB45: @steelers vs @packers

    Wednesday, January 26, 2011

    Around this time of year, the conversation on Twitter turns to football –of the American variety– as people around the world begin talking about the Super Bowl.

    Last year, during key moments of Super Bowl XLIV, about 40% of all Tweets were related to the game. As the game ended, this number was closer to 50%. This year, one-third of the players who were in the NFL playoffs are on Twitter. And, at some points during last Sunday’s AFC and NFC championship games, virtually all trends were football-related.

    Today, we joined Visa and the NFL in announcing that we’re going to make it even easier to follow the conversation about Super Bowl XLV. Starting this morning, fans can visit www.nfl.com/visa to “Go Inside Super Bowl XLV With Visa,” a one-stop shop where they can experience Super Bowl XLV in real-time and see interesting Tweets from players, media, NFL personnel, fans and more.

    The popularity of sports on Twitter isn’t unique to American football. Last summer’s World Cup set new records for the number of Tweets sent per second, and the final match represented the largest period of sustained activity for an event in Twitter’s history.

    Now that we know the Pittsburgh Steelers and Green Bay Packers will play in Super Bowl XLV, the level of conversation is only going to grow. Both teams (@steelers and @packers) are active on Twitter, as are many of their star players, including James Harrison (@jharrison9292), Hines Ward (@mvp86hinesward) and Troy Polamalu (@tpolamalu) on the Steelers and Aaron Rodgers (@AaronRodgers12), Clay Matthews (@ClayMatthews52) and Nick Barnett (@NickBarnett) on the Packers.
  • 한글 트위터

    Tuesday, January 18, 2011

    전세계적으로 트위터의 사용이 증가하고 있는 가운데, 작년에 가장 빠른 성장세를 보인 국가 중 하나가 바로 대한민국입니다. 한국에서 지난 1년간 트위터의 사용자 수는 무려 10배가 증가 하였습니다.

    오늘, 트위터는 한국 사용자들에게 더욱 가까이 다가갑니다. 먼저, 트위터 웹사이트인 Twitter.com과 트위터의 모바일 웹사이트를 한국어로 만나보실 수 있습니다.

    한국 사용자들은 한글 트위터를 이용해 보다 쉽게 본인에게 의미가 있는 사용자들과 연결되고 소통할 수 있게 되었습니다. 실제로 이미 많은 한국 이용자들이 트위터에서 활약중입니다.
    • 소설가 이외수(@oisoo)님의 트윗은 특유의 촌철살인 풍자로 이외수 트위터 어록을 남길만큼 인기를 모으고 있고, 작년에는 이를 모아 출간한 에세이 단행본이 베스트셀러가 되기도 하였습니다.
    • 영화배우 박중훈(@moviejhp)님은 트위터를 통해 배우라는 직업에 대한 생각과 일상을 공유하며, 팬들과 직접 소통하고 있습니다.
    • 방송계에서는 MC겸 개그맨 김제동(@keumkangkyung)님과 MBC 기자겸 앵커 김주하(@kimjuha)님이 큰 호응을 얻고 있고,
    • 슈퍼주니어 멤버들도 트위터 전세계 실시간 트렌드 차트에 오르내리며 한국 가수들의 인기를 증명하고 있습니다. (@donghae861015, @heedictator, @siwon407, @shinsfriends, @special1004, @allrisesilver, @ryeong9)
    이 외에도 정치, 경영, IT, 스포츠 등의 다양한 분야에서 팔로우하고 싶은 사용자들을 보려면, 관심 분야별 추천 목록을 확인해주세요. (한국 사용자 목록을 보려면, 언어 설정을 한국어로 변경해야 합니다.)

    트위터 공식 안드로이드용 앱(Twitter for Android)과 공식 아이폰용 앱(Twitter for iPhone)도 한국어 버전을 업데이트 하였습니다. 또한, 실시간으로 이슈가 되고 있는 트윗을 홈페이지에서 보여주고 한메일 주소록을 이용한 친구 찾기를 용이하게 해주신 다음커뮤니케이션과 휴대전화 문자메시지로 가입자의 트위터 이용을 가능하게 해주신 LG U+(번호 #1234로 문자를 보내면 됨)의 파트너십에 감사드립니다.

    기존의 트위터 사용자는 로그인 후, 본인의 계정 설정에서 언어 설정을 한국어로 변경할 수 있습니다. 트위터 본사의 최신 소식과 한국 사용자 관련 소식을 실시간으로 받아보려면 @twitter_kr을, 트위터 고객지원 공지사항을 보려면 @dowoomi를, 한국에서 실시간으로 화제가 되고 있는 인기 트윗을 보려면 @toptweets_ko를 팔로우 해주세요. 또한, 이번 한글 트위터에 대한 의견을 나눌때는 트윗에 #twitterkr를 포함하여 글을 올려 주세요.

    트위터의 한국어 지원으로 이제 트위터는 7개 언어(한국어, 영어, 프랑스어, 독일어, 이탈리아어, 일본어, 스페인어)를 지원합니다. 트위터의 미국 외 사용자가 70%에 달하고 있는 관계로, 트위터는 최대한 많은 언어로 서비스를 하고자 노력하고 있으며, 올해 말까지 더 많은 언어를 지원할 예정입니다.
  • #TwitterTip

    Thursday, January 13, 2011

    Tip #102 Quickly drag and drop photos into your Tweet using Twitter for Mac

    Did you know that you can use Twitter without even opening a browser? All you need is an Internet connection and a desktop app (wink wink) like the one we launched in the Mac App Store just last week! A desktop app is a downloadable widget that lets you access Twitter and all its functionality – and it’s just as real-time as Twitter’s website. Desktop apps offer a range of alternatives to Twitter.com, so pick the one that is best suited to how you use Twitter.

    Mac users can now download Twitter for Mac, our desktop client, for free from the Mac App Store. One useful trick to know is that you can drag and drop photos into the app's Tweet box to include them in your message, as @donveto pointed out above! You’ll see the photo's thumbnail in the Tweet box, and your character count will account for the photo’s shortened URL. By default, photos will be hosted by yfrog, but you can specify your favorite image service in your preferences (under “Twitter” in the top menu bar).

    Not a Mac user? Check out this list of other desktop apps at Oneforty.

  • Celebrating a New Year with a New Tweet Record

    Thursday, January 06, 2011

    Well, that didn’t take long. Just four seconds after midnight in Japan on January 1st, Twitterers set an all-time record in the number of Tweets sent per second (TPS). At that moment, the world sent a staggering 6,939 TPS wishing friends and followers a fond “Akemashite omedetou gozaimasu” (“Happy New Year!”).

    On Oshogatsu (Japanese New Year), Japan virtually shuts down as people spend the day with family and the people with whom they are closest. People make it a point to call their friends and connect with everyone they know to celebrate. With a population of over 127 million, Japanese mobile networks have been known to crash under the strain of this collective cheer. This year, on New Year’s Eve, many people turned to Twitter to celebrate.

    The new record more than doubles the previous one of 3,283 TPS, set during Japan’s victory over Denmark in last summer’s World Cup. In fact, on New Year’s Eve, that all-time TPS record was shattered more than 68 separate times within a single 3-minute period.

    Japan wasn’t alone. On New Year’s Eve, we saw epic Tweet activity around the world as people in each time zone inaugurated 2011. The East coast time zone alone almost amassed the same amount of Tweets at its peak of 3,000 TPS as the entire world did during the peak moment of the World Cup.

    The video above visualizes New Year's Eve Tweet data across the world. The circles get bigger as more Tweets are being sent at that moment, which means it's probably midnight in that timezone. Notice that the circle over Tokyo gets so big it nearly swallows Japan.

    Needless to say, we‘re looking forward to seeing what the Year of the Rabbit has in store. And, we’re humbled by moments like this that show how people around the world are connecting and celebrating on Twitter.
  • Twitter for Mac

    Twitter is proud to introduce an appropriately slick and simple desktop application for Mac computers. Twitter for Mac has launched today as part of the Mac App Store.

    This app gives Twitter users another fast and convenient way to stay connected to what they care about the most. Tweets appear in real-time (using our streaming API), and the app auto-shortens URLs and has lots of useful keyboard shortcuts.

    The app is also three times faster than its original version that was previously called Tweetie for Mac. Tweetie for Mac was a desktop client that was originally created by atebits developer Loren Brichter prior to our acquisition of atebits last April. Twitter for Mac is a new version updated by Loren and team during Twitter’s first Hack Week in October.

    We acquired atebits with a focus on launching our own Twitter iPhone application. Since then, we’ve been asked repeatedly for a new version of Tweetie for Mac. We decided that the new version fits well into our goal of ensuring that mainstream users will have the best possible experience on popular platforms. We hope you enjoy it.

  • Ready for Kick-off

    Wednesday, January 05, 2011

    It’s time for the @NFL playoffs, and they are sure to generate more Twitter conversation than ever before. And, this year, the teams and players, themselves will have lots to say. All 12 playoff teams and a full one-third (200+) of the players in the playoffs have Twitter accounts.

    To help you keep up with these teams and players, we created a list of Twitter accounts relevant to the playoffs. You can follow @drewbrees and the @Official_Saints as they try to repeat as World Champions or @MikeVick of the @eagles as he continues his comeback. The list also includes folks like @JimIrsay, owner of the @NFLColts, and @PeteCarroll, coach of the @Seahawks.

    You also can receive Tweets via SMS on your phone even if you don’t have a Twitter account or a smartphone. Just text “follow [username]” - for example “follow Packers” - to 40404 in the US. (Short codes in other countries are here.)
  • "I will dig you out."

    Wednesday, December 29, 2010

    It began with a simple “let me know” Tweet a few hours after Sunday’s blizzard dumped more than two feet of snow on New Jersey’s largest city. Soon, Tweets by Newark residents were providing Mayor @CoryBooker with critical real-time information as he directed the massive cleanup.

    Booker is no stranger to Twitter. He has logged nearly 5,000 Tweets and gained more than one million followers since joining in 2008. In the last four days, he’s demonstrated to his community tangible examples of individual engagement that may have even inspired others to act in kind.

    Patrolling the streets of his city with a Blackberry in hand, Booker responded to a report of a woman in labor – arriving to aid the expectant mother before EMS could get to the scene. As residents reported unplowed streets and stuck cars, the mayor dispatched city plows and tow trucks, often showing up himself to help shovel or push.

    Booker is setting a great example for how local public officials can use Twitter to better manage crisis. His effort did not go unnoticed. Check out Vanity Fair’s list of the “10 Most Valiant Snow-Rescue Tweets from Cory Booker,” and coverage from the New York Times, Washington Post, Time, or this piece by Frank Reed for more.

  • #TwitterTip

    Wednesday, December 22, 2010

    Tip #25: Make a list of friends and family so you can quickly find their Tweets.

    If you're like me, you follow a bunch of accounts on Twitter, not just your friends and family members. So, how can you easily locate and read these very special people's Tweets within that stream of news and information in your timeline? Make a list! Just like @noahvail suggested above, putting a specific group of users – in this case friends and family – in a list allows you to quickly view a timeline containing only their Tweets.

    To make a list, click the "Lists" tab on your Twitter homepage. From the dropdown menu, choose "Create a list" and pick a name for it. Once that's done, individually add users to your list. Wherever you see a user's profile on Twitter, look for the lists dropdown menu like the one shown below. Click that button to add or remove that user from your lists. The thing most people don’t know is that you can add people to your lists even if you don’t follow them. It’s true! When creating a list, you can also choose whether to make it public – accessible to everyone – or private, which means only you can see it.

    Want some more help with lists? Check out this tutorial in our help center.
  • Fluther Flocks to Twitter

    Tuesday, December 21, 2010

    There are now three times as many people on the Twitter team as there were at this time last year. More than half of our employees work in engineering and operations, and those teams continue to grow as we attract more and more talented people interested in the challenges of building a global information network.

    Today, we’re adding four engineers and one designer through our acquisition of the team at Fluther, Inc. During our conversations with Fluther's team, we were continually impressed by their technical talent, entrepreneurial spirit, and much of the thinking behind the question-and-answer product they’ve spent the last couple of years building.

    When the Fluther team joins us they will focus on helping users discover the most relevant content on Twitter. Their product, Fluther.com, is not part of the acquisition and will remain separate from Twitter. For more information on the future of this Q&A community, please read The Fluther Blog.

    Please join us in welcoming Ben Finkel, Andrew McClain, Tim Trueman, Richard Henry, and Cameron Dutro to the nest here at Twitter HQ.